General Frequently Asked Questions

What does the test kit include?

You will receive 4 saliva specimen test tubes labelled 1 to 4, detailed instructions on how to carry out the test and an envelope in which to send the test kit back to the laboratory.

How to complete the test kit?

To view the instructions that are sent out with the Adrenal Stress Index kit please click here

Is there any reason why the sample would be rejected?

Sample requirements vary for each test and the necessary patient preparation can also vary with each test. All test kits are supplied with detailed instructions on how to carry out the test and any patient’s requirements that are necessary. Failure to carry out the test according to the instructions may result in the sample being rejected.

Reasons for rejection of a specimen

If a sample is rejected it may be due to one or more of the following reasons:

• No test form submitted (these are sent out with every kit)
• Sample not clearly labelled with full name, date of birth and collection date
• Sample details not matching those on test request form
• Quantity of sample not sufficient
• Sample took longer than 24 hrs from posting to reach us

If my sample is rejected will I have to pay for another test?

No. If the laboratory rejects your sample you will be automatically sent another test kit to complete. You will incur no additional cost for this procedure.

Is it safe to post back my sample?

Yes. The specimen test tubes provided are made from toughened plastic that cannot break unless extreme force is used. The laboratory has never, in 10 years of operating, seen a broken container.

How do I post back my sample?

The laboratory require the sample to be sent back by guaranteed registered post / special next day delivery. Tests should be sent Monday to Thursday only.

If I am taking medication, hormones or nutritional supplements can I still do the test?

If you are taking steroid medication please ensure none are taken 48 hours prior to the test (including steroid creams or inhaler), unless wishing to monitor therapy. In addition certain drugs (including SSRI’s, benzodiazepines, or anti-hypertensives) may influence results and should be avoided 48 hours prior to the test. If taking medication please refer to your GP prior to completing the test or contact the laboratory at questions@gillianmckeithclinic.com.

How do I store the sample before posting?

Samples can be stored in the refrigerator for the Adrenal Stress Index, unless there is a delay of more than 24 hours before you are able to post them. If this is so, samples should be frozen until you are able to post them to the laboratory. Samples can remain frozen for 3 months without the quality of the saliva being affected.

Does the laboratory provide everything needed to do the test?

Yes. You will receive everything you need to collect the sample and the return envelope to return it directly to the laboratory.

Be aware: when completing a Male or Female Hormone test you will NOT need to do a Stress test (Adrenal Stress Test). This is because this test is included within the Male and Female Hormone tests.