Frequently Asked Questions

What does the test kit include?

You will receive 2 specimen collection trays labelled day one and day two.

Day one collection tray contains a yellow test tube, while day two collection tray holds two specimen test tubes, one yellow and one orange. The test tubes have liquid in which is a preservative that ensures the sample arrives to the laboratory as fresh as possible. The specimen test tubes have spoons attached to the underside of the lid to aid collection of the sample. Both collection trays have protective gloves to use while collecting the sample. The trays are enclosed in clear plastic sealable bags that are to be used to safely dispose of the tray once used.

The test kit will also include detailed instructions on how to carry out the test, and an envelope in which to send the test kit back to the laboratory.

What happens if I am constipated and do not go to the toilet every day?

If you are able to go to the toilet every second day you can submit this sample e.g. Sunday and Tuesday. Any longer than every second day you will need try and assist your body. Ensure you are drinking plenty of fluid, especially water, and exercise regularly (please ask the doctors permission if you have not exercised previously). We would also recommend Ground and soaked flax seeds as these work well for many. Extra magnesium and vitamin C can also have a laxative effect. Dr Gillian McKeith’s 24 HOUR DETOX sachets will also have the desired affect (you should be aware that this will have quite a significant affect).

How to complete the test kit?

To view the instructions that are sent out with the Comprehensive Parasitology test kits please click here

What is the liquid contained in the specimen test tubes?

The liquid varies depending on the colour of the test tube and acts both as a preservative and a mixing agent that will break the sample down ready for analysis.

Is there any reason why the sample would be rejected?

Sample requirements vary for each test and the necessary patient preparation can also vary with each test. All test kits are supplied with detailed instructions on how to carry out the test and any patient’s requirements that are necessary. Failure to carry out the test according to the instructions may result in the sample being rejected.

Reasons for rejection of a specimen

If a sample is rejected it may be due to one or more of the following reasons:

• No test form submitted (these are sent out with every kit)
• Sample not clearly labelled with full name, date of birth and collection date
• Sample details not matching those on test request form
• Quantity of sample not sufficient
• Sample took longer than 24 hrs from posting to reach us

If my sample is rejected will I have to pay for another test?

No. If the laboratory rejects your sample you will be automatically sent another test kit to complete. You will incur no additional cost for this procedure.

Is it safe to post back my sample?

Yes. The specimen test tubes provided are made from toughened plastic that cannot break unless extreme force is used. The laboratory has never, in 10 years of operating, seen a broken container.

How do I post back my sample?

The laboratory require the sample to be sent back by guaranteed registered post / special next day delivery. Tests should be sent Monday to Wednesday only.

If I am taking medication or nutritional supplements can I still do the test?

If you are taking anti-fungals, antibiotics, or anti-parasitic medication please complete the course and wait an additional three days before carrying out the test. Please refrain from taking digestive enzymes, antacids, aspirin or probiotics for two days prior to and during the test. If you are taking aspirin please check with GP.

How do I store the sample before posting?

Day one samples can be stored in the refrigerator. Once day two samples have been collected they should be immediately posted along with day one’s sample. If however this is not possible then please store day two samples in the refrigerator until posting.

Does the laboratory provide everything needed to do the test?

Yes you will receive everything you need to collect the sample and the return envelope to return it directly to the laboratory.